Telephone Support
Immediate assistance over the phone for any employee in your company. We pick up — no queues, no bots.
IT Support & Outsourcing
Your IT department —
Your IT department —
without the overhead.
We've been keeping Greek businesses up and running since 2008. One call, one dedicated team, zero setup friction — from telephone support to on-site visits.
- 17+ years experience
- Dedicated contact person
- Greek-speaking team
Everything your business needs to stay online and secure.
Remote Support
We connect directly to your computer and solve the problem while you watch — no waiting for a technician to arrive.
On-Premise Support
For problems that can't be solved remotely — a technician visits your office in the Athens area with guaranteed response time.
Remote Monitoring
We watch your systems 24/7 and catch problems before they affect your work — often resolved without you even noticing.
Security & Backups
Encrypted off-site backups, antivirus management, and security audits to keep your data protected at all times.
IT Consulting
Hardware procurement advice, network design, cloud migration planning — we speak your language, not just tech jargon.
Need help right now?
Download one of our trusted remote access tools. Your technician will give you the session ID and connect in seconds — no installation needed for most tools.
TeamViewer
Windows / macOS
AnyDesk
Windows / macOS / Linux
RustDesk
Open source · all platforms
Supremo
Windows · no install needed
Not sure which one to use? Just call us — we'll guide you through it.
The IT team that already knows your setup.
One dedicated contact
You talk to the same person every time. No need to repeat yourself, explain your setup, or navigate a ticket system.
Predictable cost
Monthly flat-rate packages mean no surprise invoices. You know exactly what IT support costs — always.
Guaranteed response time
We pick up the phone. Urgent on-site issues get a guaranteed visit window — no vague promises.
Full context of your network
We document every machine, every service, every quirk. After one month we know your setup better than you do.
Proactive monitoring
We find and fix problems before they turn into downtime. Hard drive failing? We know before you do.
Scale up or down anytime
New office? More employees? New server? We adapt — no long contracts, no renegotiations.
From call to resolution in three steps.
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You call or email us
Reach us by phone or email during business hours. We pick up and triage immediately — no ticket system, no waiting room.
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We connect or visit
Most issues are resolved via remote desktop in minutes. If we need to come to your office, we'll agree on a time — usually same day or next business day.
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Problem solved — and documented
We log every issue and resolution so next time is even faster. Your history stays with us, not on a sticky note.
Common questions
Do you only work with businesses in Athens?
Our office is in Chalandri, Athens, and on-site visits cover the greater Athens area. Remote support and telephone support are available to businesses anywhere in Greece.
What are your support hours?
Telephone and remote support are available Monday–Friday 09:00–17:00. For contracted clients we offer extended hours and emergency response windows — let's discuss your needs.
How quickly can you fix a critical issue?
Telephone response is immediate during business hours. Remote sessions typically resolve issues within 30–60 minutes. On-site visits for urgent problems are usually arranged same-day or next business day.
Do you work with Windows, Mac, and Linux?
Yes. Most Greek business networks run Windows, which is our strongest area. We also support macOS workstations and Linux servers.
How does pricing work?
We offer both per-incident billing and monthly retainer packages. Retainers suit businesses that want predictable IT costs and priority response. Contact us for a tailored quote.